Customer Queries Answered
FAQs Section
Find answers to common questions below to make your shopping experience smooth and enjoyable.
Shipping
Our shipping is fast and reliable, ensuring your items reach you in a timely manner. We offer both standard and express shipping options for your convenience.
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Shipping Method Delivery Time
Standard Shipping is 9-14 days, Express shipping is 4-7 days
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Once your order is placed, you can expect it to be processed within 2 business days. Orders placed Monday through Friday by 12 PM PST (excluding holidays) will be shipped in one business day. Orders placed after 12 PM PST or on a weekend or holiday will be shipped within 2-7 business days.
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Returns & Exchanges
If you're not satisfied with your purchase, simply return it within 30 days for a full refund or exchange of the order date for all orders of regularly priced clothing (unfortunately, no international orders, doorbusters, promotional sales items, accessories, or clearance items can be returned or exchanged). All returns must be in new condition with original tags still attached.
The buyer is responsible for return shipping unless orders were not fulfilled correctly and/or there were damaged/defective products received.
Please contact us prior to the return for your return number and the return address. Exchanges can be made provided we have the correct item(s) in stock. We also provide store credits
Refunds will be made within 1-3 business days of receiving the returned merchandise and will be credited back to the original payment method (this takes 5-10 business days). We do not refund shipping cost unless there has been an oversight on our part.
Sizing Guide
To ensure the perfect fit, refer to our detailed sizing guide. We provide accurate measurements for each garment to help you choose the right size.